Age-Friendly Business Training
Building Inclusive Businesses for Every Generation
Our community is aging — and your business can thrive by embracing this change. This free, one-hour training is designed to help local businesses and organizations create spaces and services that welcome customers of all ages.
With practical tips and easy improvements, you’ll learn how to better serve older adults, strengthen customer loyalty, and set your business apart as a leader in accessibility and care.
Module 2
Customer Service
Module 3
Comfort, Visibility and Clarity
Module 7
What is Age-Friendly & Age-Friendly Business?
- Download This Module (PDF)
- Simcoe County Age-Friendly Business Guide (request a copy by email at agefriendly@simcoe.ca)
- Application For Recognition (submit by June 1 of any given year to agefriendly@simcoe.ca)
Completion Certificate
By completing the Age-Friendly Business Training, you’ve taken an important step toward making our community more inclusive for everyone. Download your Certificate of Completion below and proudly display your dedication to supporting older adults and age-friendly practices.
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