The Town of Wasaga Beach (“the Town”) is a popular tourist destination with a rapidly growing population. With this in mind, the need of citizens and businesses are changing, and the expectations of service levels are increasing. This is leading to growing public demands for modernization and capital investments that will drive economic growth and enhance the delivery of programs and services. In response to the changing needs and expectations of its citizens, the Town recognized that there was an opportunity to build an efficient, customer-oriented organization and to create a community hub that includes a new co-located Twin pad Arena and Library. To efficiently prepare and address these changes, the Town has initiated an Organizational Staffing Review and Customer Service Delivery Review.
