Information Requests

If an individual is requesting personal information (as defined under the Act) about yourself, the request is considered a "personal information request".

Requests for information about a person other than yourself, property, or about a municipal service, program or activity are considered "general information requests".

The following fees apply for requests for personal and general information:

• Service Fee Additional Information Application Fee:  $5.00
  • Must accompany the request. The fee is mandatory and cannot be waived.
• Copies: $.20 per page
• Search Time: $7.50 per 15 minutes
  • Per person required to search and retrieve records
• Records Preparation: $7.50 per 15 minutes
  • Required to prepare records for release
• Shipping and other costs: As billed

If it is anticipated that fees are more than $100, you will be given a fee estimate. If the estimate of fees to be paid is $100 or more, you may be required to pay a 50% deposit.

Appeals - General $25 - Payable to the Information and Privacy Commissioner

Appeals - Personal $10 - Payable to the Information and Privacy Commissioner

More information regarding the appeal process may be obtained from the IPC's official website.

The Town protects the privacy of individuals with respect to the personal information it collects and maintains.

As per Section 45 of The Act, it provides for a mandatory $5 application fee which must accompany each request for information. If multiple property addresses are requested, we will require a separate application form and application fee for each address.

Requests cannot be initiated until the $5 fee is received. The $5 application fee cannot be waived and is non-refundable.

Additional fees may be charged under section 45 of the Act. Please see the below sections for a the breakdown of fees.