Water / Wastewater Billing
The Town of Wasaga Beach is responsible for the maintenance of the Class I Water Treatment and Class II Water Distribution system. The Town has two water treatment facilities, operated by Ontario Clean Water Agency. Water is stored in two elevated storage tanks with additional storage in the underground reservoir.
The Distribution System is operated by Wasaga Beach Public Works Department providing quality drinking water to approximately 18,000 residents.
With regard to wastewater, all raw sewage is pumped to the Water Pollution Control Plant (WPCP).
Town now offers the option for Landlords to provide a copy of the
water/wastewater bill to their tenants, directly from the Town.
Please carefully read and sign the provided form in order to
initiate this process and ensure it is received by the Town. Please note that WATER AND SEWER BILLS WILL NOT
BE MAILED TO THE TENANT(S)UNLESS THE PROPERTY OWNER HAS SUBMITTED AN
APPLICATION. Landlord Application for Tenant Billing Copies
E-Billing for Property Taxes and Water/Sewer Utilities
Town is happy to announce that e-billing is now available for your tax,
water and sewer bills providing an option to eliminate paper bills. If
you would like to sign up for this option, please send an email to firstname.lastname@example.org with the following information:
- Please state the municipal address starting with the Street Name (i.e. Main Street, 123) in the Subject Line of your e-mail.
- Please state your name and phone number in the body of your e-mail.
- Your e-mail must come from the e-mail address that you would like your bill sent to.
- Your e-mail will enroll you for both tax and water/sewer billings.
Take advantage of the convenience of
ONLINE Payment Services!
now offer the option to pay by credit or debit card through Plastiq, a
third party service provider. Plastiq is a service that maximizes your
ability to get the most out of your cards by providing a single channel
through which credit and debit card payments are always accepted. Please
note that user fees apply.
Water Wastewater FAQs
How is my water bill calculated?
At the Town of Wasaga Beach water billings are issued for a two month period, therefore you will only receive bills six (6) times per year.
The billing amount is calculated using a base rate for each billing period (also known as a fixed charge that is payable whether water was consumed or not), plus a consumption charge that is calculated on the amount of cubic meters (m3) of water used. Check the rates section of the website for current rates.
How do I set up online payment for water and sewer?
At “Add Payee” stage, search for “WASAGA” (leave as a general search, not specific). The bank should show three options: Tax, Water or Hydro.
Or the other choice is Wasaga Water and the account number to be used is 8 digits in length with a decimal point.
PAP’S – “If I am on a PAP, why does it show an amount owing on my bill?”
If enrolled in the Water Preauthorized Payment plan the amount is owing until the scheduled due date, at which time it will be automatically withdrawn. The bill is for your record-keeping purposes.
you would like to set-up Preauthorized Payments the form is available under forms on this page.
How can I cancel my PAP?
We require any cancellation
request in writing. Cancellation forms are available on our
website. Print, fill in the form and submit to our office by mail, fax or
If you are in the town
office you can also fill in the form in person.
How can I change my address?
A: We require a mailing
address change request in writing. The Change of Address Form is available on our
website for mailing, in person or fax submissions:
email submissions, please indicate your roll number, previous address and new address and forward to: